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computer has a virus

Discussion in 'PC Help' started by LavontaJames, Sep 30, 2017.

  1. LavontaJames

    LavontaJames Member

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    MY computer has a virus I would like to reset it but when I try to reset it, it says find a recovery method does anyone know how to fix this issue I've youtubed everything nothing works for me hopefully I'll get a solution here
     
  2. Elite_Modz

    Elite_Modz Active Poster Retired Staff Active Member Console ID Poster

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    Hello, Backup all of your important files and usernames and passwords and put them on a USB, Any Installed Programs you can write down the names.
    Settings > PC Settings > Update and Recovery > Recovery > Remove everything and reinstall windows and Get Started
     
  3. LavontaJames

    LavontaJames Member

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    That's what I do, but it asks for a recovery method
     
  4. harry2323

    harry2323 Member

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    Did you delete the recovery partition on your hd. If so your sol without recovery disk. Unless you allowed system restores but system restores can screw up if you use them to much. Quit watching porn hahaha
     
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