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please help

Discussion in 'PlayStation 4 Support' started by robbie, Dec 25, 2013.

  1. robbie

    robbie Member

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    Hi I have a ps4 an also I have been online pass I play cod ghosts online and I have paid for a season pass but its not working it not giving me any optiona to download it I hav spoke with sony 4days ago n they said they will get back to me but they r taking to long my psn id is robbie_d_2014 add me if u think u can help also ive tried restoring the licenses wich hasnt worked
     
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  2. Younis

    Younis Administrator Staff Member Administrator Local Celebrity Community Elite Community Veteran Determined Poster Active Member

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    Have you tried speaking to Activision? What did Sony say?
     
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  3. robbie

    robbie Member

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    Its not the game as far as I no its the store coz I downloaded free fall and it worked for a day and now it doesn't iy says content package no long availible and sony said they will be intouch
     
  4. robbie

    robbie Member

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    It lets me start tjhe game but the when its loading it gives me a chekerd screen
     
  5. Younis

    Younis Administrator Staff Member Administrator Local Celebrity Community Elite Community Veteran Determined Poster Active Member

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    You could try these fixes?

    Delete the data for Ghosts on the PS4:
    Settings  System Storage Management  Applications  Ghosts  Press the ‘Options’ button to delete the content for Ghosts

    -Once Ghosts is started again, it should start downloading the update automatically
    -To download the Free Fall map again:
    1.Log in to the PlayStation Network.
    2.Select Library from the PlayStation Dynamic Menu.
    3.Select Add-ons.
    4.Select the Call of Duty: Ghosts Free Fall Add-On.
    5.
    Select Download.

    Once all the content is downloaded again, Free Fall should work correctly.
     
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  6. robbie

    robbie Member

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    Thanks al giv it a go later but will thia also fix my season pass problem
     
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  7. Younis

    Younis Administrator Staff Member Administrator Local Celebrity Community Elite Community Veteran Determined Poster Active Member

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    Tell us if it works :)
     
  8. Mihaidog21

    Mihaidog21 Member

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    crunch do you have any cids?
     
  9. robbie

    robbie Member

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    Ok will do if any oone wants to ad my psn its ROBBIE_D_2014
     
  10. Logan

    Logan Active Poster Retired Staff Active Member

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    As far as I know it's just a glitch in the game It did it to me to sony I believe will fix it soon I would say best thing to do is wait
     
  11. robbie

    robbie Member

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    Yea I wasnt happy wih them lol coz av paid fpr sumthing a cannit use wich in retur means av losts 3days ov game play aswell
     
  12. robbie

    robbie Member

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    Not much but when u paying for it u wanna be able to use it
     
  13. robbie

    robbie Member

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    Is jenkateer or tilla_yamyam still members on here ?
     
  14. Irving

    Irving ConsoleCrunch Addict Community Veteran Determined Poster Active Member Console ID Poster

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    I wish i can help you but i dont have a ps4 :p LoL
     
  15. Irving

    Irving ConsoleCrunch Addict Community Veteran Determined Poster Active Member Console ID Poster

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    Also call activision ??
     
  16. TacticalLobbies

    TacticalLobbies Member

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    what glich
     
  17. robbie

    robbie Member

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    Am gonna ring sony again tomorrow coz they taking the piss now waited to long
     
  18. robbie

    robbie Member

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    Does any one no if there is a free phone numberr for sony and activison coz its costing me phone bill a fortune ringing the 0845 numbers ?
     
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  19. uhhsupply

    uhhsupply Member

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    Use Google hangouts its free & look there # on Google
     
  20. Younis

    Younis Administrator Staff Member Administrator Local Celebrity Community Elite Community Veteran Determined Poster Active Member

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    You could try a landline number which could be cheaper ;-)

    020 7859 5000
    01923 653598
    01923 476426
    01635 869500

    Ask for customer support
     
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